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FAQs

Here are some frequently asked questions we have collated from our customers. This is not a comprehensive list so to continue providing you with the best customer experience please send questions and feedback to our support email support@medvitalshop24.com

CAN IT MAKE ME LOOK SLIMMER?

 Answer: Absolutely yes and yes! With the 360° compression technology, the t-shirt will definitely help you burn out those annoying fats and bring out the good shape in you by magnifying the good part of your body. But what about the Abs area? Don't worry we got that covered as well, the muscle micro-massage technology will ensure that your abs come out nicely and more fitted than usual.

CAN ANYONE USE IT?

 Answer: Oh, why not! Bodyshape T-shirts are made for everyone to use. They are produced to boost the confidence of the wearers and help them look good at all time. However, it is not a special compression T-shirt for the sports guys but that doesn't mean the dress cannot improve the sports guys. But It is actually designed to be worn on daily life so as to make you look slimmer and fitted. You can wear this dress underneath your office wears (shirts), at the gym, or as a casual shirt. Cheers.

CAN IT MAKE YOU CRAMPED OR RESTRICTED?

Answer: Absolutely No! The body shape T-shirts are super breathable & lightweight. It disallows bacteria activities on your body, making your body free from germs and body odor.  Now, due to the tissue structure, the fat is no longer an issue, because it will help hide the fat zones to a point at which it can no longer be noticed. You will feel compact and fitted at all time.

CAN IT HELP CORRECT MY POSTURE AS WELL?

Answer: Absolutely Yes, the shirt will help you correct your posture by targeting the trapezius muscles of the upper back so that your posture can be improved. Amazingly, it will also help control your movements, improve your body sensation and boost your confidence.

CAN I WEAR IT TO SLEEP?

Answer: Definitely, you can wear the cloth to sleep. Amazingly, it will make your sleep pleasurable. It will give you the freedom to breathe & at the same time, it will help tone your body over the night.  

CAN OLD MEN USE IT?

Answer: Yes and yes, our men's wear is generally for everybody, making everyone look fitted and slimmer so that they can live a life full of happiness and fun. It will help old men look younger and smarter with the compression technology in the material used. Happily, our product is super breathable making it comfortable for everyone.

HOW LONG CAN I WEAR IT?

Answer: You can wear it as long as you feel comfortable with the dress. Our dress is made to provide maximum comfort to the users at all time. Hence, you can feel free to wear a dress all day. Just know that our product will give you full comfort for as long as you have it on you. 

 

Where do you ship from?

We have partnered factories and warehouses in North America, Asia & Europe. 

This means when ordering multiple products some items may be shipped separately as they arrive from our different warehouse regions. 

 

How long will it take for my items to arrive?

We use a high security checkout procedure on our site to protect both the customer and Medvitalshop. This extends our processing time to 4 days as we fully verify our customers and fulfil orders.

Following this your package will arrive between 10-20 business days depending on your geographic location and availability of stock.

 

How long will it take to receive a tracking number?

Once the processing time is complete your order will be fulfilled and dispatched. Shortly after you will receive your tracking number via email. This process usually takes between 3-4 days. 

You can view information about your Shipment by visiting our Shipping and Tacking page and inputting your tracking number. 

 

Why is my tracking number not displaying any information?

Depending on the shipping carrier used, Tracking Numbers generally take a few days to register into the delivery system to display information.

Check back in a few days for updated information. 

 

Where can I place an order from?

We ship worldwide, so you can place an order from anywhere!

 

Is shipping really FREE?

Yes, shipping is Free Worldwide on all items unless stated otherwise!

 

Where is your company located?

Our warehouses and factory contacts are located in North America, Mainland Europe, & Asia.

 

Which currency will I be charged in?

Our site uses intelligent currency matching services in order to display the price of items in your countries currency. 

However at checkout you will be charged in USD at the most current exchange rate. 

 

Who can I contact if I have a problem with my order?

Please contact us using our page , alternatively all enquiries can be forwarded to support@medvitalshop24.com

 

How can I pay for my order?

We accept PAYPAL and all Major Credit Cards: VISA  MasterCard, discover, American Express, JCB and many others....

 

Is the checkout safe and secure?

Our checkout system is McAfee secured and based upon the Shopify platform; the highest security system on the market. 

 

I am unhappy with my Order, can I place a Refund?

As the nature of our products to not permit for re-use or restocking , in order to protect ourselves as a Merchant, we only offer Refunds on items that arrive in a defective state. 

You must provide photographic/video evidence within reasonable doubt to our support team at support@medvitalshop24.com to be eligible for a refund. Once the evidence is received and verified, you may ship the product back to our supply warehouse. 

This address will only be supplied to you once the return case is accepted, at which point the item is received, you will then be eligible for a full refund. 

 

If I enter my email address will you sell my information? 

We do not sell our customer information. Due to data protection and our company policies this is not acceptable practise. Emails are strictly used to update you on information about your product and others. Occasionally we will send loyal customers discounts and gift cards. 

Will I (the customer) have to pay customs?

For most countries you will not have to pay customs, however there may be exceptional circumstances when this will happen depending on your country and value of purchase.